“Since you don’t have Service Pack 1 installed then get the Windows 7 Home Premium 圆4 RTM: X15-65733.iso file and burn that iso file to a DVD. One Microsoft page said I needed the file “ Windows 6.1-KB976932-X64.exe”, which has the same KB number as the Windows update file in line 5 of the screenshot ( Windows 7 Service Pack 1 for 圆4-systems (KB967032)).Īnother page gave this advice: The problem was the same as mine, but with Windows 7 Home Premium X64. I have researched both error codes and applied the suggested fixes, and still unable to install SP1. The troubleshooter wizard can’t continue –error code 80131700. Immediately received error message:Īn error occurred while troubleshooting. Went to Start, Control Panel, Troubleshooting, system and security, select “Fix problems with windows update”.
On the update status page I clicked on the “Try windows troubleshooter”. When restart is complete, with no error messages, I check status of updates. Sometimes during the install I receive a “failed to install” with error code 80070002, twice install has completed and Windows has asked for a restart to finish the install. I select only item 5 and click “install”. I Have installed all of the available Win 7 updates, except the ones shown in the screenshot #1 Product ID is:Ġ042-OEM-899XXXX-XXXXX (x’s represent the other digits if the product ID) I verified my copy of Win 7 Ultimate is Genuine and registered. My system is a Dell Vostro 1510 laptop running Windows 7 Ultimate.
I need to install the SP1 so that I can go to the next step and upgrade to Windows 10. I am having a problem installing the Service Pack 1, SP1, for my Windows 7 Ultimate system.
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